Privacy Policy

  1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PARTY

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we will inform you about the handling of your personal data when using our website. Personal data refers to all data that can personally identify you.

1.2 The responsible party for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is [Shop Name]. The responsible entity for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognise an encrypted connection by the "https://" prefix and the padlock symbol in your browser's address bar.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, meaning when you do not register or provide us with any other information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The website you visited
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymised form)
  • The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There will be no transfer or other use of the data. However, we reserve the right to review the server log files retrospectively if there are specific indications of illegal use.

3) COOKIES

To make the visit to our website more attractive and enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session ends, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process specific user information such as browser and location data, as well as IP address values. Persistent cookies are automatically deleted after a preset duration, which may vary depending on the cookie.

Some cookies serve to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed through individual cookies we implement, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website, as well as a customer-friendly and effective design of the site visit.

We may collaborate with advertising partners who help make our online services more interesting for you. For this purpose, cookies from partner companies may also be stored on your device (third-party cookies) when you visit our website. If we work with the aforementioned advertising partners, you will be individually and specifically informed about the use of such cookies and the scope of the data collected within the following sections.

Please note that you can set your browser to be notified about the placement of cookies and decide individually whether to accept them, or you can exclude the acceptance of cookies for specific cases or in general. Each browser differs in how it manages cookie settings. These settings are described in the help menu of each browser, which explains how you can change your cookie settings. You can find these instructions for each browser at the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) CONTACTING US
When you contact us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form is visible in the respective contact form. This data is stored and used solely for the purpose of responding to your inquiry or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your inquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at entering into a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been fully processed, which is the case when it is clear from the circumstances that the matter has been finally resolved, unless there are statutory retention obligations that prevent deletion.

5) DATA PROCESSING WHEN CREATING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION

In accordance with Art. 6 para. 1 lit. b GDPR, personal data is further collected and processed when you provide it to us for the performance of a contract or when creating a customer account. The data collected is evident from the respective input forms. You can delete your customer account at any time by sending a message to the address of the responsible party mentioned above. We store and use the data you provide for contract execution. After the contract has been fully executed or after your customer account is deleted, your data will be blocked in consideration of tax and commercial retention periods and will be deleted after these periods expire, unless you have expressly consented to further use of your data or we have reserved the right to further use the data in accordance with legal provisions, about which we will inform you below.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Subscription to our Email Newsletter
When you subscribe to our email newsletter, we will send you regular information about our offers. The mandatory information for sending the newsletter is only your email address. Providing additional data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter once you have explicitly confirmed that you agree to receive the newsletter. We will then send you a confirmation email, asking you to confirm your subscription by clicking a link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store the IP address registered by your internet service provider (ISP) as well as the date and time of registration, to track possible misuse of your email address at a later time. The data we collect during newsletter registration is used exclusively for advertising purposes through the newsletter. You can unsubscribe from the newsletter at any time via the designated link in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we have reserved the right to further use your data as permitted by law, which we will inform you about in this statement.

6.2 Sending the Email Newsletter to Existing Customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services from our range by email. For this, we do not need to obtain separate consent from you. The data processing is based solely on our legitimate interest in personalized direct marketing according to Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send you such emails. You have the right to object to the use of your email address for this advertising purpose at any time, with future effect, by sending a message to the responsible party mentioned at the beginning. There will be no additional costs for you other than the transmission costs according to basic rates. Once we receive your objection, the use of your email address for advertising purposes will be immediately stopped.

7) DATA PROCESSING FOR ORDER EXECUTION

7.1 The personal data we collect is passed on to the transport company responsible for delivery as part of contract execution, to the extent necessary for the delivery of goods. Your payment data will be shared with the bank handling the payment process, provided it is necessary for processing the payment. If payment service providers are used, we will explicitly inform you below. The legal basis for data transmission is Art. 6 para. 1 lit. b GDPR.

7.2 Use of Payment Service Providers (Payment Service Providers)

  • PayPal
    When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on invoice" or "installment payment" via PayPal, we will transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The data transfer is carried out in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to perform a credit check for the payment methods Credit Card via PayPal, Direct Debit via PayPal, or – if offered – "Purchase on Invoice" or "Installment Payment" via PayPal. For this purpose, your payment data may be shared with credit agencies based on PayPal’s legitimate interest in assessing your creditworthiness, in accordance with Art. 6 para. 1 lit. f GDPR. The results of the credit check, which includes the statistical probability of payment default, are used by PayPal to decide whether to offer the respective payment method. The credit report may include probability values (so-called score values). If score values are part of the credit check result, they are based on a scientifically recognized mathematical-statistical process. The calculation of score values includes, among other things, but is not limited to, address data. For further data protection information, including the credit agencies used, please refer to PayPal’s privacy policy: PayPal Privacy Policy. You can object to this processing of your data at any time by contacting PayPal. However, PayPal may still be entitled to process your personal data if required for contractual payment processing.

SOFORT
When selecting the payment method “SOFORT,” the payment process is carried out through the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “SOFORT”). We will transfer the information you provided during the order process along with the details of your order to SOFORT in accordance with Art. 6 para. 1 lit. b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The data transfer occurs exclusively for the purpose of payment processing with SOFORT and only to the extent necessary. For further information about SOFORT’s privacy policies, visit: SOFORT Privacy Policy.

8) CONTACT FOR REVIEW REMINDER
Own Review Reminder (not sent via a customer review system)
We use your email address to remind you once to submit a review of your order for the review system we use, provided you have given us explicit consent during or after your order in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time by sending a message to the responsible party for data processing.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution
Special additional customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.
Our website uses social plugins ("plugins") of the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but are embedded using an HTML link. This ensures that when a page of our website containing such buttons is accessed, no connection to Facebook's servers is made. If you click the button, a new browser window opens, and you are directed to the Facebook page where you can interact with the plugins (possibly after entering your login credentials).
Facebook Inc., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.
For the purpose and extent of data collection and further processing and use of the data by Facebook, as well as your related rights and privacy settings, please refer to Facebook's privacy policy: Facebook Privacy Policy.

9.2 Google+ Plugins as Shariff Solution
Our website uses social plugins ("plugins") of the social network Google+, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins, but are embedded using an HTML link. This ensures that when a page of our website containing such buttons is accessed, no connection to Google+'s servers is made. If you click the button, a new browser window opens, and you are directed to the Google+ page where you can interact with the plugins (possibly after entering your login credentials).
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.

Purpose and scope of data collection, as well as the further processing and use of data by Google, along with your rights and settings options to protect your privacy, can be found in Google’s privacy policy: Google Privacy Policy.

9.3 Instagram Plugin as Shariff Solution
Our website uses social plugins ("plugins") of the online service Instagram, operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").
To enhance the protection of your data while visiting our website, these buttons are not fully integrated as plugins but are embedded using an HTML link. This ensures that when a page of our website containing such buttons is accessed, no connection to Instagram’s servers is made. If you click the button, a new browser window opens, and you are directed to the Instagram page where you can interact with the plugins (possibly after entering your login credentials).
Instagram LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.
For the purpose and extent of data collection, further processing and use of the data by Instagram, as well as your rights and privacy settings, please refer to Instagram’s privacy policy: Instagram Privacy Policy.

10) ONLINE MARKETING
10.1 DoubleClick by Google
This website uses the online marketing tool DoubleClick by Google, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").
DoubleClick uses cookies to serve relevant ads to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Google tracks which ads are displayed in which browser using a cookie ID, and can prevent the ads from being shown repeatedly. The processing is based on our legitimate interest in optimizing the marketing of our website under Art. 6 para. 1 lit. f GDPR.
Furthermore, DoubleClick can capture so-called conversions using cookie IDs that relate to ad requests. For example, this happens when a user sees a DoubleClick ad and later visits the advertiser’s website using the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection to Google's servers. We have no control over the scope or further use of the data collected by Google through the use of this tool and thus inform you according to our knowledge: Through the integration of DoubleClick, Google receives information that you have accessed the relevant part of our website or clicked on one of our ads. If you are registered with a Google service, Google may link the visit to your account. Even if you are not registered with Google or are not logged in, there is a possibility that the provider may obtain and store your IP address.
If you wish to opt out of this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com at Google Ads Settings, although this setting will be deleted if you clear your cookies. Alternatively, you can learn about cookie placement and make settings on the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to notify you when cookies are placed, and individually decide whether to accept them, or exclude the acceptance of cookies for specific cases or generally. If you do not accept cookies, the functionality of our website may be limited.
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level applicable in the EU.
Further information on DoubleClick by Google’s data protection can be found here: DoubleClick Privacy Policy.

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
We use Google AdWords to draw attention to our attractive offers on external websites using advertisements (so-called Google AdWords). We can determine, in relation to the data from advertising campaigns, how successful the individual advertising measures are. Our goal is to display ads that are relevant to you, make our website more interesting for you, and achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on a Google AdWords advertisement. Cookies are small text files that are stored on your computer system. These cookies typically expire after 30 days and do not serve to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Therefore, cookies cannot be tracked across the websites of AdWords customers. The information obtained through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page containing a conversion tracking tag. However, they do not receive any information that would allow the identification of individual users.

If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie in your internet browser's user settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising under Art. 6 para. 1 lit. f GDPR.

Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.
For more information about Google's privacy policy, visit: Google Privacy Policy.

You can permanently disable cookies for ad settings by preventing them via an appropriate setting of your browser software or by downloading and installing the browser plug-in available at: Google Ads Plugin.
Please note that certain features of this website may not be fully functional or may only be used to a limited extent if you have disabled the use of cookies.

If you delete your cookies in this browser, you will need to click this link again): Deactivate Google Analytics
Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level required in the EU.

This website also uses Google Analytics for cross-device analysis of visitor flows through a user ID. Upon the first visit to a page, a unique, permanent, and anonymized ID is assigned to the user, which is set cross-device. This allows interaction data from different devices and sessions to be attributed to a single user. The user ID does not contain personal data, and such data is not transmitted to Google.

You can object to the collection and storage of data via the user ID at any time, with effect for the future. To do this, you must disable Google Analytics on all systems you use, for example, in another browser or on your mobile device.
You can disable it using a browser plugin from Google (Google Analytics Opt-Out Plugin). Alternatively, on mobile devices or within browsers, click the following link to set an opt-out cookie, which will prevent the collection by Google Analytics on this website in the future (this opt-out cookie works only in this browser and for this domain, and if you delete your cookies in this browser, you will need to click this link again): Deactivate Google Analytics.

For more information about Universal Analytics, visit: Google Support for Universal Analytics.

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING
Facebook Custom Audience via Pixel Method
This website uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If explicit consent is given, this method can track the behavior of users after they have seen or clicked on a Facebook advertisement. This procedure helps evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising campaigns.

The data collected is anonymous to us, so it does not provide any insight into the users' identity. However, the data is stored and processed by Facebook, which can link the data to the relevant user profile and use it for its own advertising purposes according to Facebook's Data Use Policy (https://www.facebook.com/about/privacy/).
You can allow Facebook and its partners to display ads on and off Facebook. Additionally, a cookie may be stored on your computer for these purposes. These processing activities only occur if explicit consent is granted according to Art. 6 para. 1 lit. a GDPR.

Consent to use the Facebook Pixel can only be granted by users over the age of 13. If you are younger, please ask your parents or guardians for permission.
Facebook Inc., based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level required in the EU.

To disable the use of cookies on your computer, you can configure your internet browser to prevent cookies from being stored or to delete existing cookies. However, disabling all cookies may result in some functions on our website no longer working. You can also disable the use of cookies by third parties, such as Facebook, on the Digital Advertising Alliance's website: Digital Advertising Alliance Choices.

Google AdWords Remarketing
Our website uses the features of Google AdWords Remarketing, and we advertise for this website in Google search results as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in your browser, which automatically enables interest-based advertising based on the pages you have visited through a pseudonymous cookie ID. The processing is based on our legitimate interest in the optimal marketing of our website according to Art. 6 para. 1 lit. f GDPR.

Further data processing occurs only if you have agreed to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalize ads you see on the web. If you are logged into Google while visiting our website, Google will use your data in conjunction with Google Analytics data to create and define audience lists for cross-device remarketing.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at: Google Ads OnWeb Settings.
Alternatively, you can inform yourself about cookies and adjust settings by visiting the Digital Advertising Alliance at www.aboutads.info. You can also set your browser to notify you when cookies are being set and decide individually whether to accept them or exclude them for specific cases or generally. Please note that rejecting cookies may limit the functionality of our website.

Google LLC, based in the USA, is certified under the US-European data protection agreement "Privacy Shield," which ensures compliance with the data protection level required in the EU.

For further information and privacy regulations regarding advertising and Google, you can view them here: Google Ads Privacy Policy.

13) RIGHTS OF THE DATA SUBJECT

13.1 The applicable data protection law grants you comprehensive rights as a data subject regarding the processing of your personal data (rights of access and intervention), which we inform you about below:

  • Right of access according to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, including the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned retention period or criteria for determining the retention period, the existence of the right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the source of your data if it was not collected by us, the existence of automated decision-making, including profiling, and, if applicable, meaningful information about the logic involved and the significance and intended consequences of such processing, as well as your right to be informed about the guarantees in accordance with Art. 46 GDPR when your data is transferred to third countries.

  • Right to rectification according to Art. 16 GDPR: You have the right to request the immediate rectification of incorrect data concerning you and/or the completion of incomplete data stored with us.

  • Right to erasure according to Art. 17 GDPR: You have the right to request the erasure of your personal data, provided the conditions of Art. 17 para. 1 GDPR are met. However, this right does not exist in particular when processing is necessary for exercising the right of freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest, or for asserting, exercising, or defending legal claims.

  • Right to restriction of processing according to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data is being verified, if you refuse the erasure of your data due to unlawful processing and instead request the restriction of processing, if you need your data for asserting, exercising, or defending legal claims after we no longer need the data for the purposes it was collected, or if you have objected to the processing based on reasons related to your particular situation, as long as it is not yet determined whether our legitimate reasons outweigh yours.

  • Right to notification according to Art. 19 GDPR: If you have exercised the right to rectification, erasure, or restriction of processing, the controller is obligated to inform all recipients to whom your personal data has been disclosed about the rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

  • Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller, provided this is technically feasible.

  • Right to withdraw consent according to Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In case of withdrawal, we will immediately erase the affected data unless further processing can be based on a legal ground for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing based on consent prior to the withdrawal.

  • Right to lodge a complaint according to Art. 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, especially in the EU member state of your residence, place of work, or the place where the alleged violation occurred, without prejudice to any other administrative or judicial remedy.

13.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA. HOWEVER, FURTHER PROCESSING MAY BE POSSIBLE IF WE CAN DEMONSTRATE COMPELLING, PROTECTABLE REASONS FOR THE PROCESSING THAT OVERWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES. YOU CAN EXERCISE THIS RIGHT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA FOR DIRECT MARKETING PURPOSES.

14) DURATION OF STORAGE OF PERSONAL DATA

The duration of the storage of personal data is based on the respective legal retention periods (e.g., commercial and tax retention periods). After the expiration of the retention period, the relevant data will be routinely deleted, unless they are no longer necessary for the fulfillment or initiation of a contract and/or there is no legitimate interest on our part to continue storing the data.